August 29, 2007

Cannot Install Windows (Indicates CD Disk Problem)

Case: The unit was just purchased a week ago.
Problem(s) Encountered: Cannot install Windows XP, it indicates cannot read specific files on your CD disk during initial installation. When you reboot and try to re-install windows it will indicates another files that it cannot read.
Solution(s) Made: We replace a different installation disk and a different CD-ROM drive, problem still the same. We replace another memory module, it installed windows properly.It was found out that it has a defective DDR memory.

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